What's the Difference Between a CPAP and a BiPAP?
CPAP and BiPAP machines both support breathing during sleep, but they work differently. This guide breaks down the core differences, use cases, and...
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CPAP and BiPAP machines both support breathing during sleep, but they work differently. This guide breaks down the core differences, use cases, and...
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Absolutely, we have on-site customer service support and CPAP Therapy Specialist, feel free to drop by and meet our team! Our office is located at 3200 N 29th Ave, Hollywood, FL 33020
60-Day Risk-Free Returns
Most unopened items can be returned within 60 days for:
• A full refund (minus return shipping), or
• 100% store credit
Note: CPAP machines, masks, and oxygen concentrators have detailed return guidelines below.
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60-Day Mask Guarantee
• Opened masks may be returned within 60 days for store credit toward a new mask (one-time offer per customer).
• Unopened masks are eligible for a refund (minus return shipping) or store credit.
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CPAP Machines – 60-Day Risk Free
Eligible CPAP machines can be returned within 60 days for:
• A refund (minus return shipping), or
• Store credit
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Oxygen Concentrators
• Unopened units may be returned within 60 days for a refund (minus return shipping) or store credit.
• Opened oxygen concentrators are not eligible for return.
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Important Notes
• Returns must be in original packaging, in like-new condition, and undamaged.
• Orders may be modified before shipping without penalty.
• We recommend reviewing product details carefully and reaching out to our team with any questions before placing an order.
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CSpring Products
As per manufacturer policy, all CSpring products must be unopened and returned within 14 days of delivery to be eligible for a refund.
You can send in your prescription with any of the following options below:
Email: rx@sleeplay.com
Fax: 1 (305) 503-9345
Upload here
Don’t have a prescription? No problem! A Home Sleep Test is the fastest and easiest way to get a prescription after just one night of sleep in the comfort of your own bed. Get it today with same day delivery!
Already a CPAP user but don’t have a prescription? Take advantage of our RxExpress Renewal Program. It's quick and easy!
Have a prescription but can't find it? Fill out this request form, and we'll contact your doctor to obtain your prescription.
Don't worry! Our customer support team is well-equipped to assist you with troubleshooting your CPAP equipment. Whether it's addressing technical issues or answering usage-related questions, we're here to help you find solutions.